We're here to help. Email us at support@seedowstudio.com and we'll get back to you as soon as we can. Below are answers to the questions we hear most.
How do I get recommendations? Create a free account, rate a handful of movies and shows you know, and Flixpickr learns your taste and fills the For You tab with personalized picks that sharpen every time you rate something. The free tier is generous enough to use the app as it is.
What is Viewer DNA? After you rate about a dozen titles, Flixpickr maps your taste across four axes into one of 16 personality types. It's the fun way to understand what your movie taste really says about you, and you can share it.
What is "Tonight"? Tell Flixpickr your mood and how much time you have, and it gives you one confident pick to watch right now.
How does picking together work? Create a shared list with friends, add titles, and everyone votes — "Count me in" or "I'll pass." The movies you all want rise to the top in real time, and when two or more match you can tap the random picker to make the final call.
What's included? Pro unlocks unlimited "why this pick fits you" explanations plus deeper taste tools. It's an auto-renewable subscription, available monthly or annually (the annual plan includes a free trial). Prices are shown in the app before you buy and may vary by region.
How do I cancel or manage my subscription?
Your subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Cancelling stops future renewals; you keep Pro until the end of the period you've already paid for.
Refunds are handled by Apple and Google, not by Flixpickr. Request one through reportaproblem.apple.com (Apple) or the Google Play Store's order history (Android).
Flixpickr (Seedow Studio) gives every user a way to delete their account and data.
Delete your account and all associated data. You can delete your account directly in the app from Settings, or request deletion by emailing support@seedowstudio.com from your account's email address.
Delete some of your data without closing your account. At any time in the app you can remove individual items — unrate a title, remove it from a list, or delete a collection. For anything else, email support@seedowstudio.com.
What is deleted. When you delete your account we remove your personal data from our active systems: your account and profile (name, email address, profile photo, bio), your ratings and watch history, your watchlists and seen lists, your collections and taste profile, and your notification and subscription-status records.
What may be kept, and for how long. Collections you chose to publish publicly may remain available in anonymized form (your name, photo, and taste profile removed) so people who saved them can still use them. Residual copies may persist in encrypted backups for a limited period (up to 30 days) before they are purged, and we keep the minimum data required by law. Anonymized, aggregated statistics are not personal data and are not deleted. See our Privacy Policy for the full detail.
Where does the movie and TV data come from? Flixpickr uses The Movie Database (TMDB) API for movie and TV data and images. This product uses the TMDB API but is not endorsed or certified by TMDB.
Email support@seedowstudio.com with your device model, OS version, and a short description (a screenshot helps). We read every message.